Has your website been hacked?
Do you have malware on your website?
It’s nice to have personal tech support that you can contact anytime. We are skilled in malware removal and can usually get your website up and running in 24 hours or less.
Malware Removal Service
The usual process for malware removal involves scanning the website with several tools, looking for malicious code, and cleaning the code. Care needs to be taken not to remove clean code that comes up as false positive. Sometimes we need to compare code using back-ups or an archived site. Often we have to work with the host to get your hosting plan re-activated and with Google to get your site indexing clean. After we have your site back up with work with you to come up with a plan to minimize the risk of your site going down again.
Dealing with Malware and Hacks
We do our utmost to make sure that your website minimizes the risk of being hacked. There are measures we can take and back-ups that can be done to reduce the risk of your website getting malware or the incident being a big burden. If you do get hacked, we can help you clean your code and get your site back up quickly. We help clients having maintenance packages get their sites back up as soon as possible. Maintenance clients receive priority service and we can generally get it back up within 12 hours. This work is usually included in your maintenance package without any extra charges. On occasion we will suggest a 3rd party security platform to help clean things up and set up a better firewall
Back-up Support
We recommend to all our clients to make sure their host is taking regular back-ups. As an extra precaution we can make back-ups for you of your website files and your database.
Let’s get your website back-up. Contact us to find out our affordable rates on malware removal and our web maintenance plans.
